Refund Policy
Effective: May 19, 2026 · Last updated: May 19, 2026
This Refund Policy supplements our Terms of Service and explains how billing, cancellation, and refunds work for 2R Auto Platform subscriptions.
1. Free Trial
Every new account gets a 7-day free trial with full access to the selected plan. A card is required to start the trial, but it is never charged during those 7 days. Cancel any time before day 8 — simply do not add payment information, or cancel from Account Settings — and no charge applies. We send a reminder email on day 5 so there are no surprises.
2. Billing After the Trial
On day 8, your card is automatically charged for your first month at your plan's price. Subscriptions then auto-renew monthly unless cancelled before the renewal date.
3. Cancelling a Paid Subscription
Cancel any time from Account Settings or by emailing usmnv@ncdealer.co. You'll retain full access through the end of your current billing period — there's no early cutoff and no penalty for cancelling.
4. Our Refund Policy
We do not offer refunds for partial billing periods — if you cancel mid-cycle, you keep access through the period you already paid for rather than receiving a prorated refund. That said, refunds may be issued at our discretion in these cases:
- You were double-charged due to a billing error on our end
- You were charged after a cancellation that should have taken effect
- An extended outage caused by our error prevented you from using the Service
To request a refund under any of these circumstances, email usmnv@ncdealer.co with your account email and a description of the issue. We aim to respond within 2 business days.
5. Founding Member Pricing
Accounts created during the founding member period lock in their plan's founding price for as long as the subscription remains active without a lapse in billing.
6. Questions
2R Auto Platform
Email: usmnv@ncdealer.co
Website: rrauto.app